Warranty Information

Warranty information.

UGG Australia Warranty
UGG® Australia footwear is warranted for one year against defective materials and workmanship that may occur outside of normal wear and tear.Because sheepskin is a natural product, there may be some irregularities and variations in color and texture. These traits are characteristic of fine sheepskin and add to the beauty and character of the footwear.
Teva Footwear Warranty
The Teva warranty applies to footwear less than one year old from date of purchase. It applies to defective materials and workmanship. All items sent to Teva which are past one year old from date of purchase will be evaluated on a case by case basis.
Sanuk Footwear Warranty
The Sanuk warranty applies to footwear less than one year old from date of purchase. It applies to defective materials and workmanship. All items sent to Sanuk which are past one year old from date of purchase will be evaluated on a case by case basis.  All returns must be accompanied by the proof of purchase receipt.
Tsubo Warranty
The Tsubo warranty applies to footwear less than one year old from date of purchase. It applies to defective materials and workmanship. All items sent to Tsubo which are past one year old from date of purchase will be evaluated on a case by case basis.
Ahnu Footwear Warranty
The Ahnu warranty applies to footwear less than one year old from date of purchase. It applies to defective materials and workmanship. All items sent to Ahnu which are past one year old from date of purchase will be evaluated on a case by case basis.
Mozo Footwear Warranty
Classic CollectionMOZO Guarantee – you have 60 days to send back your new shoes for a refund or exchange. We provide the UPS return label for you to make the return shipment easy and if you’re exchanging your shoes, we’ll also cover the freight going back to you. MOZO Warranty – MOZO Classic Collection footwear is under warranty for 6 months after your purchase for workmanship and defective materials.Sharkz Collection MOZO Guarantee – you have 60 days to send back your new shoes for a refund or exchange. We provide the UPS return label for you to make the return shipment easy and if you’re exchanging your shoes, we’ll also cover the freight going back to you. Sharkz Warranty – Sharkz footwear is under warranty for up to 90 days after your purchase for workmanship and defective materials.